Every Feature You Need
to Scale Voice
From building your first AI voice agent to running enterprise-scale outbound campaigns — everything is included, nothing is hidden behind add-ons.
Core Platform
Six pillars that power every voice operation
Build Intelligent Agents in Minutes
Create production-ready voice agents without writing a single line of code. Configure personality, voice, knowledge base, and conversation flow through an intuitive interface.
- Custom system prompts and conversation scripts
- Multiple voice providers: ElevenLabs, PlayHT, Deepgram
- Upload PDFs, URLs, and Q&A pairs as knowledge base
- Test calls directly from the dashboard
Handle Every Call, at Any Scale
Launch outbound campaigns to hundreds of contacts per day and receive inbound calls 24/7 with no missed calls — all with consistent, professional quality.
- Automated outbound campaigns with smart scheduling
- Timezone-aware calling hours (TCPA compliant)
- Real-time transcription and call summaries
- Concurrent inbound call handling
Deep Insights from Every Call
Every conversation is analyzed automatically — sentiment, objections, buying signals, and competitor mentions — giving you actionable data to sharpen your strategy.
- Turn-by-turn sentiment scoring and trend analysis
- Automatic objection and buying-signal detection
- Competitor mention tracking across all calls
- AI-generated coaching recommendations per agent
Prioritize Your Best Opportunities
AI-driven lead scoring ranks every prospect 0–100 based on conversation data, engagement level, and intent signals. Know exactly who to call next.
- Hot / Warm / Cool / Cold automatic tier classification
- Next-best-action recommendations per lead
- Scoring history and trend tracking
- CRM sync to push scored leads downstream
Enterprise-Grade Protection Built In
TCPA compliance tools, DNC list management, consent tracking, and audit logging are built directly into the platform — not bolted on as an afterthought.
- National DNC registry + internal DNC list management
- Consent tracking with timestamp and source logging
- Automated calling hour restrictions by recipient timezone
- Full audit log for every action across your organization
Connect Your Entire Stack
Nine native integrations plus a full REST API and webhook system with HMAC signing let you connect CallTone to any CRM, calendar, or workflow tool.
- HubSpot, Salesforce, GHL, Google Calendar, Slack, Zapier
- Google Sheets for contact sync and reporting
- REST API with API key management and IP allowlisting
- Outbound webhooks with HMAC signature verification
More Capabilities
Additional tools included in every plan
AI Receptionist
24/7 inbound answering with department routing and message-taking
Missed Call Text-Back
Auto-SMS and callback scheduling for every missed inbound call
Appointment Scheduling
Calendar integration, reminders, and a self-service booking portal
Two-Way SMS
Send and receive SMS messages with full conversation history
Real-time Monitoring
Listen live, whisper coaching, or barge into active calls as a supervisor
Advanced Analytics
Dashboards for call volume, conversion rate, sentiment trends, and ROI
Campaign ROI Tracking
Per-campaign revenue attribution, cost-per-lead, and booking-rate metrics
Team Management
Role-based access control with member invitations and permission scopes
Connect Your Existing Tools
Native connections to your CRM, calendar, automation platform, and more. Plus REST API and webhooks for anything custom.
And more through our open API and webhook system
Ready to Transform Your Business Communications?
Set up your first AI voice agent in under 30 minutes. Pick a plan and you're live today.